Our site techs will measure all critical elements of your roof to maximize your energy output. The survey can take up to an hour and will require measurements from within your attic.

1

You will set a time to speak with your Project Coordinator. On the call you will confirm the installation date, discuss upcoming expectations and address any questions you
may have."

2

Our professional engineering staff will create architectural renderings to obtain building permits. The goal is to design your system to be aesthetically pleasing and to maximize savings potential. We will request your written or verbal approval before filing for a permit

3

We obtain all necessary building permits. If at any point permitting is causing delays to your project, we will give you updates on the status

4

On the scheduled date, our friendly installation team
will turn your solar design into reality.

5

A city inspector will review your system for quality and to ensure it matches the plans.

6

With your signed permit, we request interconnection from
your utility. This allows you to get credit for transferring excess daytime power to the grid. When the utility grants “Permission to Operate,” our activation team will call you and instruct you how to turn your system on.

7

On behalf of the entire staff here at Complete Solar I would like to welcome you as our newest customer. We are thrilled by the opportunity to work with you as you make the transition from traditional electricity to solar power.

At Complete Solar we pride ourselves on offering our customers responsive, competent, and excellent service. You, as our customer, are the most important part of our business, and we work tirelessly to ensure your complete satisfaction now and for the life of your solar system.

 

To start I want to clearly map out what you can expect from us in the coming weeks and to also open a channel of communication if ever you have a question or concern during your installation.

Customer Roadmap

From start to finish we’ve mapped out each stage in the process as well as an estimated timeline to accomplish each stage (your timeline may vary). Also included are the action items where we’ll need your help during each stage.

Contact Us

Our business hours are from 8:00 am - 5:00 pm (PST), contact us with any question or concern regarding your account.

Phone (Call or Text): 877.299.4943

Email: help@completesolar.com Feedback: completesolar.com/feedback

$250 Refer a Friend

share.completesolar.com

The biggest compliment you could ever send is a referral. It shows that we’ve earned your trust with your closest family and friends. All our efforts are committed to gaining this level of trust. If you know of anyone who is considering solar, please refer them, and both you and your friend will receive $250 when they go solar.

If at any point your expectations are not met, please contact us immediately to get it straightened out.

Sincerely,

Will Anderson

Founder & CEO